Government
The helpline keeps its providers. The close gets an owner and an audit.
Government and utility contact still arrives on telephony and messaging the department already bought. OpenOS runs resolution, the exception desk, and the audit of eligible closes.
The boundary
The department or utility keeps its carrier, WhatsApp provider, and case system. OpenOS connects where the API, credentials, and acceptance allow. Voice is live on Exotel and Sarvam: 11 Indian languages today, 22 targeted.
Prior public programmes
No named helpline or utility is claimed as an OpenOS customer.
Questions
Direct answers
Is a state helpline live on OpenOS?
This site does not claim one. A deployment is live only when that tenant is on its own traffic.
How are large public engagements priced?
Current proposals for state-government scope typically sit between $240K and $600K a year. That is a typical engagement range, not a public price list.
Tailored walkthrough
Walk through one workflow.
We will use labelled demonstration data and the channel, audit population, and baseline that match the operation you run.
- 01Your current loopChannels, systems, volume, and the operational gap.
- 02The product proofResolve, escalate, audit, and decide in one scenario.
- 03A scoped first deploymentOne workflow with explicit evidence and success measures.
Prefer email? sales@openost.com