Founder & CEO
Rashid Raza
Business technology leader with 15+ years across digital transformation, support systems, technology companies, and government organizations in India.
LinkedIn →OpenOS Technologies
Building the intelligence layer support operations are missing.
OpenOS Technologies Pvt Ltd is building Support Operational Intelligence: connected resolution, human exceptions, quality evidence, and accountable operational decisions.
We are based in Delhi/NCR, India, and design the platform around customer-owned systems, traceable evidence, explicit boundaries, and measurable follow-through.
Why this company exists
Support has more automation and still lacks a shared operating picture.
Channels, agents, people, QA, providers, and executive reports often optimize separate fragments. OpenOS connects their evidence so the operation can see drift and decide what changes next.
01 Operational brief 02 Decision Card Founder
Built by an operator who understands support and governance.
Founder-market experience matters most when a new category must connect technology, operating responsibility, and commercial reality.
No rip-and-replace
Connected providers and business systems keep their operating responsibility and remain systems of record.
Evidence before claim
Sources, scope, assumptions, confidence, eligibility, and capability boundaries should be inspectable.
Conversation is an interface
AI agents help execute; the product outcome is governed operational intelligence and accountable follow-through.
Start with one loop
Implementation begins with a bounded support workflow and explicit success measures, not a promise to rebuild the operating stack.
Tailored walkthrough
See what OpenOS has built.
Walk through the real product surfaces, current connection model, and one scoped support workflow using controlled demonstration data.
- 01Your current loopChannels, systems, volume, and the operational gap.
- 02The product proofResolve, escalate, audit, and decide in one scenario.
- 03A scoped first deploymentOne workflow with explicit evidence and success measures.
Prefer email? sales@openost.com